FAQ

Answers of The Most Recurring Questions

Find out below easy-to-understand answers to your frequently asked questions related to our different services.

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Frequently Asked Questions

  • What kind of clients and industries have you worked for?
  • How experienced are you?
  • Where do you have your client base?
  • What type of data services you provide?
  • How can I send my files to you?
  • Will I receive the hard copy files back?
  • What is your turnaround time?
  • How do I receive a finished project?
  • Do you perform automated data capture?
  • What is the quality assurance process you follow?
  • Can I be assured about the safety of my data?
  • What's your pricing model?
  • Do you offer free trials?
  • Do you enter into a service agreement?
  • How do you receive payments?
  • How do you communicate with your clients?
  • How long have you been an ecommerce service provider?
  • What exposure you have with the eCommerce industry?
  • Where do you have your client base?
  • How do I get started with DOI for my eCommerce product management project?
  • If I do not want to share my eCommerce website login details, is there an alternate way to upload my product?
  • Do you sign a service agreement before commencing on a project?
  • Do you do sample / pilot / trial project free of cost?
  • How do I send my product information to you for product entry services?
  • What Payment methods do you accept?
  • How do I ensure that my data is protected?
  • Do you have a protected infrastructure in place?
  • How do I stay connected with my eCommerce Product Management Team?
  • What if our work flow increases with a very short or without any prior notice?
  • How do you deal with communication issues which may arise?
  • How do I track the progress of my Project?
  • Do you also work in custom designed eCommerce shopping cart apart from open source software?
  • Do you assist businesses in database migration to other ecommerce shopping cart platforms?
  • Does DOI also create listings for online marketplaces and Comparison Shopping Engines?
  • How do I get started with Data Outsourcing India for my photo editing project?
  • What are the real estate photo editing and enhancement services you offer?
  • Do you do sample / pilot / trial photo editing project free of cost?
  • How can I transfer my image files to you?
  • How many photos can I upload in a single order?
  • Is there a size limit for the images I upload?
  • Do I need to send you images in a particular format or resolution?
  • How do I ensure that my images are fully protected?
  • Do you sign a non-disclosure agreement / confidentiality agreement with your photo editors?
  • How do I stay connected with you during the processing of my order?
  • What is your turnaround time and format for delivering the finished images?
  • What Payment methods do you accept?
  • What all do you provide under your creative design services?
  • With whom does the copyright of the final work rests?

    Undoubtedly, you will have all the rights of the final product. After paying us for the job, you will be the only owner of the product.

  • What is your turnaround time?

    The turnaround time completely depends on complexity and volume of the project. Usually, we believe in delivering final product within 24hr to 48hrs. At the time of project commencement, we will discuss deadline with you to ensure timely delivery.

  • Does your price include correction or revision?

    Yes, we're always happy to do correction if there is an error or mistake as per the job description provided at the time of project beginning.

  • How do you address privacy and security concerns?

    We take client's data privacy and information security very seriously at Data Outsourcing India. Therefore, we have in place 1) Encrypted Data Transfer 2) Non-Disclosure Agreements 3) Surveillance through Cameras 4) Confidentiality and NDA with each employee.

  • How do I make the payments?

    Our clients can pay us via PayPal and Credit or Debit Card with 5% surcharge. Also, they can pay us via Bank Wire Transfer from their local bank or using online services like wise.com

  • How does the communication process work at DOI?

    We use latest communication tools to stay connected with our clients. The team will be connected with you via Email, Mobile, Teams, WhatsApp, Facetime, Zoom, Google Meet, etc.

  • What industries Data Outsourcing India caters for creative design services?

    No matter from which industry you are! We have been assisting diverse industries including publishing, technology, education, real estate, sales, marketing, finance, electronics, fashion, social media, photography, etc.

  • Do you offer printing services as well?

    No, we do not offer printing services in-house. But we can make arrangements to get printed from trusted printing partners, if needed.

  • What groundwork I need to do before building an app?
  • How involved will I be in the project?

    If you want to make a most powerful and successful app, then you must actively engage with the team throughout the whole process. During the planning, designing and testing phases, your feedback and inputs are crucial as you are the one who has deep insight into the target market.

  • Should I make an Android or iOS app?

    To reach wider audience, you can consider to develop app for both platforms. But before moving forward, you must analysis preferences of your target audience and platform market share.

  • What is the difference between 'native' and 'cross-platform' app?

    In general, an app designed and developed for single platform called 'native' app and an app designed and developed for multiple platforms called 'cross-platform' app. On the other hand, native applications are built using platform specific tools and cross-platform applications are built with frameworks like React Native or Flutter.

  • How much does it cost to build an app?

    The price of building an application depends on several factors such as complexity involved, features, platform, deadline, etc. If you have scope of work ready, share with us and we will offer you an estimated cost for the desired app.

  • What type of websites you design or develop?

    Our website designers can create static, dynamic and ecommerce websites for your business. We have vast experience in delivering fully functional and responsive websites to different industry verticals.

  • How long will it take to get a new website?

    On average, we deliver website results within 4-8 weeks turnaround time. But it may change based on the several factors such as complexity, features, no. of pages, no. of products, content availability from your side, etc.

  • Which platform do you use for eCommerce website?

    We recommend to go with Shopify because of its flexibility and ease of use. Shopify is a user-friendly e-commerce platform to build an online store. But we also happy to build e-commerce website on other platforms like Magento, WooCommerce, BigCommerce, etc.

  • Do I have to be local to work with you?

    Nope! It is not required. We have been serving global clients since 2006 and the communication is never a problem with us. We will be stay connected with you via email, Zoom, WhatsApp and phone.

  • Will my new website be mobile-friendly?

    Yes, definitely! We create fully responsive and user-friendly websites that are adjusted to all screen sizes and devices.

  • What your digital marketing services include?
  • Which digital marketing strategy is best?

    There is no defined digital marketing strategy for any business. We need to set business goals, implement strategy, review progress constantly, and identify what is best for the business to achieve target goals.

  • What is difference between Google Ads and Social Media advertising?

    Google Ads run based on demand fulfilment strategy, while social media advertising runs based on demand generation strategy. Both strategies are powerful in generating quality traffic and genuine leads from the online market.

  • How do you handle billing and invoicing? Is there a contract?

    Most of the digital marketing services fall under six-months and twelve-month contract. You can pay us on month-to-month basis and we will send you a monthly invoice.

  • How do you measure the progress of digital marketing projects?

    We prepare progress report in Google spreadsheet on weekly basis, from the sources like Analytics, Search Console, AdSense, Speed, and other relevant sources related to specific marketing efforts. This progress report will be shared by us with you so that you can see anytime.

  • What industries does your team specialize in?

    Our professionals are specialized in different industry verticals including e-commerce, technology, education, real estate, sales, marketing, finance, electronics, fashion, social media, photography, publishing, education, etc.

Still need help?

Don't hesitate to contact us about any question you might be interested in

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