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Document Management, Data Capture, Indexing, Storage and Retrieval

Client Overview

The client is a solutions and services provider for document management. They are in the business from last 15 years and served many global companies or organizations of all sizes. They help companies to gain greater efficiency and competitiveness by integrating the document management solution with a variety of applications.

Challenges

The client got a new business opportunity to print, scan and capture information from hand-written forms (uppercase in boxes, prepared for ICR). They decided to do printing and scanning documents in-house for better control. After completing print and scan phase they have approached us for data capture or indexing job.

The key challenge was to process 20K documents per week with maximum level of accuracy. The turnaround time was fixed because these handwritten forms were important for a retail network in Italy.

Solutions

The client was concerned for the data privacy and confidentiality as a result we signed a non-disclosure agreement (NDA) before starting project to earn their confidence. After completing business formalities, we assigned an experienced and skilled team of data entry operators to client's account for successful project execution.

We received documents in pdf (or tiff) format via ftp weekly and we delivered them output results in csv files weekly. To reduce error rates, we prepared a checklist and provided it to each team member. Also, our QA team checked each file before delivering it to client to ensure maximum quality.

Conclusion

By utilizing our document management services, client increased its productivity and turnaround. Also, they received many compliments and new business orders from their satisfied customers.

The lower labor cost was the major benefit of outsourcing and it reduced 60% in-house expenses. The client focused on core business activities and improved its virtual business by leaving production headache on us.


About Us

Data Outsourcing India is still working with this client as we became first choice for all their document indexing and data capture requirements. Our talented teams can manage professionally any volume of document scanning and indexing projects without compromising on quality. We have been supporting different industry types for tasks like indexing, storing, retrieving, viewing and annotating documents.

Our several clients shared their experience of working with Data Outsourcing India by sending us encouraging words as testimonials. Have a glance on some of the selected TESTIMONIALS and request no-obligation FREE trial today!

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How can we help you?

Get in touch with us via email or filling enquiry form to discuss your project specific requirements. We will study your needs and offer best suited solutions at cost-effective prices. Years of experience and dedicated teams enable us in achieving goals effortlessly.