BPO is
the outsourcing of business functions
or processes, such as procurement,
to a third party. In these contracts
the provider is responsible for
performing and managing the outsourced
function or process on behalf of
the customer. BPO or Business Process
Outsourcing refers to the rearrangement
of entire business functions to
some other service providers, mainly
in low cost locations.
BPO is:
Powerful
and flexible approach used to
achieve a wide range of tactical
and strategic aims
Way to optimize business performance
to drive value and to gain better
results
Long term arrangement with an
external organization to take
primary responsibility for an
entire business function
The
strategic choice of companies
looking to achieve cost reductions
while improving its quality of
service
Highly customized service combining
IT and process outsourcing
Benefits:
Provides
access to people, processes, technology,
and best-practices up front
Allows companies to maintain control
of its projects on a level that
is easily managed
Provides a flexible way to manage
new ventures - scalable for growth
or consolidation and reduces capital
investment
Reduces amount of time spent managing
day-to-day processes so focus
remains on your core business
processes
Faster development of new processes
in a controlled, shared cost environment
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any time with queries regarding your
business process outsourcing needs
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